Recent Posts

Cleaning Carpets- Let's Learn Some Terms

4/6/2022 (Permalink)

Every career field has special terminology. Understanding that terminology and using them gives you credibility as professionals within your industry. Let's take a look at some of the terminology your SERVPRO professional would use when cleaning your carpets. 

Absorption would be a common word used to describe some stain removal processes in carpets and textiles. This word means that liquids or gases are taken into the fabric and fibers through capillary, osmotic, or chemical reactions. An example would be the use of a towel or stain absorbing powder to move the liquid from one to the other. 

Adsorption would most likely be an unfamiliar word that describes a substance being attached to the surface of the fabric or textile. An example would be applying a topical treatment such as a fire retardant or stain retardant. 

Dispersion is the breaking up of solid soils so they can be separated and suspended in the cleaning solution. Another term to describe this process is deflocculation. 

Surfactants are used to lower the surface tension of water-based products. It makes water "wetter"! Detergents, alcohol-based products, and heat are all surfactants. 

Next time you have your carpet cleaned, you'll know the terms of the professionals!

Restoring Your Property After A Fire Damage Event

4/6/2022 (Permalink)

Flooding, water, and fire damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of LBL North

SERVPRO of LBL North specializes in the cleanup and restoration of commercial and residential property after a water or fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Clean Up

3/30/2022 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of LBL North will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (270) 753-1160

SERVPRO of LBL North Specializes In Flooded Basements

3/30/2022 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (270) 753-1160

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of LBL North and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (270) 753-1160

Preventing Space Heater Fires

3/30/2022 (Permalink)

Approximately 25,000 house fires every year are attributed to space heaters. User error is the primary cause, although heaters without essential safety features may malfunction and pose a fire risk. Here are five ways that you can prevent a burned space heater from starting a fire in your home.

1. Keep a minimum of three feet between space heaters and combustibles. Combustibles include bedding, curtains, and upholstered furniture. You should also only operate a space heater on a hard, level, non-flammable surface.

2. Don't operate heaters unattended around pets or kids. Children, cats, and dogs don't understand the principles of fire safety.

3. Purchase a space heater with safety features. One of the best ways to prevent a burned space heater is to purchase a model that automatically shuts off when it overheats. Check the model you are considering for a safety certification label, ground fault circuit interrupter plug, and a sturdy cord that is at least six feet long. Make sure the heater has all of the features you need to stay warm while running a very low risk of fire.

4. Turn off or unplug heaters when not in use. This can reduce the risk of a fire starting when you are elsewhere in your home or away from home.

5. Avoid plugging other electronics into the same outlet as a space heater. You should also never use an extension cord, as this equipment heightens the overheating risk.

Your heater can only work as designed if it is kept in working condition. You may need to regularly clean the filter on your space heater to prevent it from overheating. In addition to following these steps, you should also test the smoke alarms in your home and replace batteries or damaged units. If a burned space heater does cause a fire, contact a smoke cleanup service in Western, Kentucky.

For more information, please visit us at

Water Damage? We Have You Covered

3/30/2022 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of LBL North provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of LBL North arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 270-753-1160

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of LBL North

SERVPRO of LBL North specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Spring Storm Preparedness

3/30/2022 (Permalink)

Prepare for Spring Severe Weather

    With the unusually warm weather upon us, and the heavy amount of rain that has fallen over the course of the Winter, it is imperative to understand the implications this combination of weather events could potentially bring, mainly severe weather and flooding.

    Severe Weather in and of itself can consist of high winds, torrential rains, tornadoes and flooding. The part most concerning is flooding. According to the Federal Emergency Management Association (FEMA) flooding is the most common natural disaster. While flooding from a broken pipe, faulty dishwasher, or other household appliance presents clean water into the home, water from a flood poses significant concern when it comes to what’s “in” the water.

    The Center’s for Disease Control (CDC) explains that water from a flood, or outside source could potentially contain disease, chemicals, bacteria, human waste and other contaminants that could bring about long-term health risks if exposed to for extended lengths of time. When your home is exposed to outside flood water, it is imperative that you contact SERVPRO of LBL North immediately so that we can minimize the effects of this damage. Our offices can be reached at (270) 753-1160.

Storm Damage? Now What?

3/30/2022 (Permalink)

Unfortunately, it does happen, hopefully not often. With the changes in our current weather patterns, it seems heavier rains, stronger winds, and overall severe weather seems to be getting more, well….. severe. So what do you do when severe weather strikes your home? Most severe weather damage is a result of wind, which in turn exposes your home to the subsequent rain which enters the interior of the residence. Here are some recommended steps to take immediately if this occurs:

  • CALL SERVPRO of LBL North! While the damage may be minimal “looking” early on, you have no idea where the watered entered, nor where it had traveled before it became noticeable to you. It is best to call the professionals who are available 24 hours a day.
  • Gather insurance documents and prepare to have those for when SERVPRO of LBL North arrives. It is not mandatory that you have this information in order to call us, however, it helps us to understand how we can assist as we move through the initial inspection process of your home or business.
  • Listen closely to the Crew Chief as he/she explains the process, and this is the time to ask any questions as it pertains to the process. Our Crew Chiefs are happy to explain the drying science, as well as how each piece of equipment functions to help restore your home to its normal level of dryness.
  • BE PATIENT! Our job as the premier restoration company in the nation is to ensure your home is dry following storm damage. We know the fans and dehumidifiers may be a touch loud, and you may be tempted to turn them off to catch your favorite television series. Do not alter the equipment left behind by a company. If there is an issue with the equipment, please consult with your Crew Chief.
  • Be prepared to contact a construction company to replace the materials removed from the home that were affected by the storm. While SERVPRO of LBL North does have a construction team that can restore your home like new, the mitigation process goes much faster than the replacement process. While a standard water damage mitigation can take up to seven days, the restoring of a home following storm damage can take days or even months depending upon the level of damage. It is best to consult with the Crew Chief, AND the Construction Manager on your options as it relates to the restoring of your home.

SERVPRO of LBL North is #HeretoHelp following any storm damage your residence or business may incur. Our emergency line is open 24 hours a day and we may be reached at (270) 753-1160.

Making A Plan

3/30/2022 (Permalink)

One of the biggest mistakes any family can make is failing to anticipate disaster striking home. Home fires, floods, lightning strikes, earthquakes, tornadoes, etc., all can happen and often with very little warning. SERVPRO of LBL North is taking the initiative in its region to ensure the communities it serves are aware of the importance of planning properly. Taking some tips from, we would like to share some of those tips to our SERVPRO community.

  1. Receiving Warnings: In the present day, most people have at minimum one smartphone in the home. However, if these smartphones are on silent, vibrate, or are powered down, how else will you receive notice of danger, be it weather or otherwise. Do you have carbon monoxide or smoke detectors in the home? Are the batteries changed routinely? If not, it may be worth your while to either install these devices, or set up a schedule to begin replacing these batteries at the minimum twice annually.
  2. Shelter Plan: In the event your home suffers a disaster, which makes living in it temporarily impossible, or dangerous to your health, where will you go? In some cases, your insurance policy may contain provisions which will cover temporary lodging in a local hotel. Perhaps you could make emergency arrangements with a family member, or a neighbor. A shelter plan absolutely MUST be part of your contingency, and all members of the household should know this plan.
  3. Where to Go: In the event of a fire, earthquake, tornado strike, etc., where your home is affected while you and your loved ones are in it, a plan should be made as to where to assemble should everyone need to quickly evacuate the home. Perhaps at the end of the driveway, the mailbox, the neighbors house. These are just some examples of where families could agree to meet in the rare event of a disaster strike. Make sure everyone knows the route to get to the assembly point, and that it is one that is familiar to all members of the household.
  4. Communication Plan: In this day and age where families are constantly on the go, there is a chance that when disaster strikes some members of the household may not be home. Consider a communication plan that everyone agrees on, and that everyone is aware of that resides within the home. It is also important that immediate family members outside of the home, or neighbors should be included on this emergency plan. In the event an emergency strikes the home, the communication plan should be implemented immediately, with detailed instructions provided as to the 1) the type of disaster, 2) where the family will stay in the event the residence is uninhabitable or a danger to enter, 3) any additional instructions necessary.

These emergency plans should be communicated and discussed with all members of the family, even the little ones, especially since a fire or other emergency could leave the little ones separated from the rest of the family during the event. Find creative ways to share fire safety, earthquake and other natural disaster drills with the little ones and rehearse those on a routine basis. More information can be found by visiting the resources provided below.

Lastly, allow SERVPRO of LBL North to come out and provide to you a free Emergency Readiness Plan (ERP) which we will keep on file in the event disaster strikes your home. This will enable the insurance company, SERVPRO, and other entities that will respond to the scene to quickly assess the important components, and begin to restore your home back “Like it never even happened.”

Commercial Carpet Cleaning

3/30/2022 (Permalink)

Commercial carpet cleaning is a job that is very competitive in today's society. Whether you are needing your carpet cleaning due to damages, such as fire or water damage, or just because it is a frequently used and worn down area that needs a good cleaning, SERVPRO of LBL North team will go above and beyond to meet your expectations. For more severe jobs, the Alabama team may even come up to the job and price the cleaning. SERVPRO teams from all over come together and do what they can to make sure that the customer is happy and completely satisfied with the outcome. 

If you ever need commercial carpet cleaning or even duct cleaning, call SERVPRO of LBL North today!

(270) 753-1160